My Printful merch store isn't showing up / products aren't syncing

Your Printful account and initial product templates are set up for you automatically as part of your Done-For-You site build (see What’s included with the Done-For-You Site Builder?) — you don’t need to connect anything yourself.

If your merch products aren’t showing up on your site or don’t seem to be syncing, it’s most often because Printful itself requires a shipping and tax setup step to be completed on their end before products go fully live in your store. Give it 24–48 hours after your account is created.

Still not seeing your products after that? Contact us and we’ll check the connection for you.