Why does my Meta/Facebook Ads payment keep failing?

A failing or declined payment on your Meta (Facebook/Instagram) ad account is almost always something happening inside Meta’s own Business Manager — your card being declined, expired, or flagged for re-verification — not an issue with ArtistPR’s access to your account.

To check it directly:

1. Go to business.facebook.com/billing_hub/accounts.
2. Select the ad account in question and review its payment method and any billing alerts shown there.
3. If your card was declined, try updating or re-entering your payment method, or adding a backup payment method.

If your payment method looks fine on Meta’s side and your ad account still seems stuck, contact us and we’ll help you dig into it further.